Mezrah Consulting

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Service Without Space | Close


  1. Follow up immediately with clients (make sure you are prepared before calling) - call and email.

  2. Don't put things off until tomorrow if you can get them done today.

  3. Set deadlines that are achievable and meet them.

  4. Educate yourself everyday to become an expert within your area so that you never have to say "let me check on that and I'll get back to you."

  5. Constantly update the client on the status of an outstanding project.

  6. Always strive to be ahead of the client - do things before they ask and anticipate their every wish. Always strive to do things better and more efficiently.

  7. Check your emails constantly!

Mezrah Consulting
What is a "Support Ticket"? | Close


A support ticket is correspondence shared in which a customer notifies a business of an issue, recommendation or the need for some type of assistance.



Mezrah Consulting